How to Become a Peak Performer on the Telephone – Part 3 of 3 by Pat Ryan & Jae-ann Rock
After the Call – Sales Notes, CRMs and Remaining Positive In our last two blog articles, we covered tips and ideas that will help you BEFORE and DURING every phone call you make, helping you become a peak performer on the telephone. This week, in the third part of this series, we will cover a few important tips you should do AFTER every call to increase your sales success. (Hint: Choose a tip or two to focus on cultivating during the coming weeks and watch your sales game improve measurably!) 1. Expand Upon Your Notes Go back to the high-level notes you wrote during the conversation—and...
Read MoreHow to Become a Peak Performer on the Telephone – Part 2 of 3 During the Call – by Pat Ryan and Jae-ann Rock
During the Call—Be Your Best In our last blog post, we brought to light three best practice techniques to employ BEFORE you make a call. This week, we will identify the top 6 things to do DURING every call that will help SET THE PROPER TONE for you become a peak performer on the telephone. So, what are the top 6 things you should always do during every call to greatly improve results? Read below, then determine which tips you use regularly and which areas might need a little work… 1. Voice Tone and Projection How is your telephone voice? Do you speak clearly? Do you enunciate your...
Read MoreHow to Become a Peak Performer on the Telephone (Part 2 of 3) by Pat Ryan
During the Call—Be Your Best In our last blog post, we brought to light three best practice techniques to employ BEFORE you make a call. This week, we will identify the top 6 things to do DURING every call that will help SET THE PROPER TONE for you become a peak performer on the telephone. So, what are the top 6 things you should always do during every call to greatly improve results? See below, determine which tips you use regularly and assess those areas where might you need a little work… 1. Voice Tone and Projection How is your telephone voice? Do you speak clearly? Do you...
Read MoreHow to Become a Peak Performer on the Telephone (Part 1 of 3) by Pat Ryan
We’d like to help you launch the new year by providing some helpful tips to significantly improve your sales game on the telephone. To become a peak performer, you need to master the tools you use in your everyday work life to conduct business – and we think there’s no better place to start than with the linchpin of business – the telephone. Improving your abilities on the phone is critical to achieving optimal business performance. The reality is that there are some simple techniques you can use to boost your phone performance immediately! Want to start your sales year off on the right...
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