Training and HR

How to Become a Peak Performer on the Telephone – Part 2 of 3 by Pat Ryan & Jae-ann Rock

Posted on Oct 16, 2017 in Blog, Meeting/Event Planning, Training and HR

During the Call—Be Your Best In our last blog post, we brought to light three best practice techniques to employ BEFORE you make a call.  This week, we will identify the top 6 things to do DURING every call that will help SET THE PROPER TONE for you become a peak performer on the telephone. So, what are the top 6 things you should always do during every call to greatly improve results?  Read below, then determine which tips you use regularly and which areas might need a little work… 1. Voice Tone and Projection How is your telephone voice?  Do you speak clearly?  Do you enunciate your...

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How to Become a Peak Performer on the Telephone – Part 1 of 3 by Pat Ryan & Jae-ann Rock

Posted on Oct 2, 2017 in Blog, Meeting/Event Planning, Training and HR

Improving your abilities on the phone is critical to achieving optimal business performance. The good news is that this is a skill that can be learned… In fact, there are some simple techniques you can use to boost your phone performance immediately! We have prepared a three-part series dedicated to this topic, designed to help YOU become a peak performer! Here’s an overview of the series: Part 1: The top three things to do BEFORE EVERY CALL to improve the outcome of every call Part 2: Key steps to SET THE PROPER TONE during every call to achieve your sales goals Part 3: Critical steps...

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The One Marketing Initiative that Delivers Higher ROI than Any Other by Jae-ann Rock

Posted on Sep 19, 2017 in Blog, Meeting/Event Planning, Training and HR

You may have heard of Account Based Marketing (ABM), but you’re not exactly sure what it is or if it’s right for your business. If you’re not yet using ABM, it is certainly worth investigating… Consider this: 92% of companies recognize the value of ABM and see the strategy as a “must have” for B2B marketing (From the 2015 State of Account Based Marketing, SiriusDecisions.) According to the 2014 ITSMA Account Based Marketing Survey, Account Based Marketing delivers higher ROI than any other marketing initiative.  So, what is Account Based Marketing? Account Based Marketing is a targeted...

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7 Tips to Trade Show Success by Aleshia Humphries

Posted on Sep 5, 2017 in Blog, Principles of Success, Training and HR

Exhibiting at trade shows can be an incredibly effective promotional tool, or it can be a complete waste of time and money. Whether you are wildly successful or a total flop depends a great deal on your advance preparation, and how you determine qualified and unqualified leads. By implementing certain steps, you can lower the cost of your sales process and improve your overall trade show ROI. Of course, in a world of websites, emails, and voice mails, trade shows offer a unique opportunity to build relationships with face-to-face contact.  Despite the advantages of this in-person connection,...

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Five Quick Tips to Rev Up Sales Results by Jae-ann Rock

Posted on Aug 21, 2017 in Blog, Meeting/Event Planning, Training and HR

Looking for ways to be more efficient and effective in your sales efforts? From eliminating time wasters, to accelerating the sales cycle, these tips will put you on the path to improved sales success for the balance of 2017! When reading these tips, write down two or three on a sticky note and make them visible during your work day. Begin incorporating them into your daily work habits right away. You will soon reap the sales rewards that come from working smarter – not harder. 1.)    Focus on ONE Thing at a Time. It has been proven that multitasking does not work well. In fact, it is a...

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The #1 Productivity Killer in Prospecting by Pat Ryan

Posted on Aug 7, 2017 in Blog, Meeting/Event Planning, Training and HR

The most critical factor in determining if you will achieve your goals this year is how productive your team is at PROSPECTING. After all, poor prospecting = poor sales results! When it comes to prospecting within corporate training, e-learning and talent management, we have seen companies make many mistakes and missteps. But, there is one common mistake topping the list of productivity killers that: Wastes 75% of prospecting time, and Deflates Return-On-Investment of prospecting dollars Let’s talk about this list-topping mistake. First, a statement of the obvious – many times...

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