Posts Tagged "sales strategy"

How to Become a Peak Performer on the Telephone (Part 2 of 3) by Pat Ryan

Posted on Jan 29, 2013 in Archive, Training and HR

During the Call—Be Your Best In our last blog post, we brought to light three best practice techniques to employ BEFORE you make a call.  This week, we will identify the top 6 things to do DURING every call that will help SET THE PROPER TONE for you become a peak performer on the telephone. So, what are the top 6 things you should always do during every call to greatly improve results?  See below, determine which tips you use regularly and assess those areas where might you need a little work… 1. Voice Tone and Projection How is your telephone voice?  Do you speak clearly?  Do you...

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